Scope
This policy explains how we handle information when you visit this website, sign up for a trial, or use the practice management service for advocates, chambers, law firms and legal departments (the "Service").
Information you store in the Service about matters, parties and clients is held on behalf of your chamber or firm. Your chamber decides what is stored and who can see it. We process it only to provide the Service to you.
Information we collect
- Account information: name, work email, role, chamber or firm name, city, number of advocates and courts of practice, given at sign up or when you contact sales.
- Practice data: matters, case numbers, parties, hearing dates, orders, pleadings, evidence, tasks, client records, engagement letters, fee notes and payments that your team enters or uploads.
- Public court data: cause lists and orders that courts publish publicly, read only for the case numbers in your register.
- Usage data: log-in times, device and browser type and actions within the Service, used for security and to keep the Service working.
How we use information
- To create your account and send your login credentials.
- To provide the Service: keep your register, read next dates, organise documents, assign tasks, draft client updates for your review and raise fee notes.
- To keep the Service secure, prevent misuse and investigate incidents.
- To reply to your enquiries and send notices about your account, billing and changes to the Service.
We do not use your practice data for advertising. We do not sell any information, and we do not share it for anyone else's marketing.
Privilege and confidentiality
Client documents and communications stored in the Service are treated as privileged and confidential. Access inside your account is limited by role and by matter team. Our staff do not open practice data except when you ask us to for support, or where required to keep the Service secure, and any such access is logged.
AI features
AI features read published cause lists, orders and the documents you upload in order to propose hearing dates, index files and draft client updates. Every proposed date is shown with its source for your chamber to confirm, and no client message is sent without an advocate's approval.
Your documents and communications are never used to train models offered to other customers. AI features do not provide legal advice.
Security
Data is encrypted in transit and at rest. Access is controlled by role, sessions time out, and administrative actions are recorded in an audit log on plans that include it. Backups are encrypted and kept in separate storage.
Service providers
We use carefully chosen providers for hosting, storage, email delivery and payment processing. They process information only on our instructions and under confidentiality obligations. We may disclose information where the law requires it, and we will tell you of any such request where we are allowed to.
Retention and export
Practice data is kept while your account is active. You can export matters, documents, tasks, client records and fee records at any time. After an account is closed, data is kept for 60 days so that you can export it, and is then deleted from active systems. Encrypted backups expire within a further 30 days.
Your choices and rights
You can see, correct and export your account information from your settings, and ask us to delete your account. Where the Digital Personal Data Protection Act, 2023 or other applicable law gives you further rights, we will honour them. For requests, use the Connect with sales form on this website.
Cookies
This website uses a session cookie to protect forms from automated submissions. The Service uses cookies needed to keep you signed in. We do not use advertising cookies.
Changes to this policy
If we make material changes, we will notify account administrators by email before they take effect.